Last Updated: February 2026
1. Introduction Welcome to Lapog Cabs (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (lapogcabs.com) or book a ride with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect We collect only the information necessary to provide you with reliable transportation services. This includes:
- Personal Information: When you book a cab or contact us, we may ask for your Name, Phone Number, Email Address, and Pickup/Drop-off Locations.
- Trip Details: Dates, times, and routes of your requested journeys.
- Usage Data: Information on how you access the website, such as your IP address, browser type, and pages visited (via standard website analytics).
3. How We Use Your Information We use your data for the following specific purposes:
- To Process Bookings: We need your location and phone number to send a driver to you.
- Communication: To send booking confirmations, driver details, and ride updates via SMS, WhatsApp, or Email.
- Customer Support: To assist you with queries, cancellations, or lost items.
- Service Improvement: To analyze website traffic and improve our fleet availability.
4. Data Sharing & Disclosure We respect your privacy. We do not sell, trade, or rent your personal identification information to others. However, we may share data in the following limited circumstances:
- With Drivers: Your name, phone number, and pickup location are shared with the assigned driver to facilitate your ride.
- Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities (e.g., police or traffic officials).
5. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.
6. Cookies Our website uses “cookies” to enhance your experience. Cookies are small files placed on your hard drive for record-keeping purposes. You may choose to set your web browser to refuse cookies, but note that some parts of the website may not function properly without them.
7. Third-Party Links Our website may contain links to other sites (e.g., Google Maps). We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy Lapog Cabs has the discretion to update this privacy policy at any time. We encourage users to check this page frequently for any changes.
9. Contact Us If you have any questions about this Privacy Policy, please contact us:
Email: LapogCabs@gmail.com
Lapog Cabs
Address: SCO 88-89, Sector 17, Chandigarh, India
Phone: +91 77175 68182